PRIVACY NOTICE

Last updated January 30, 2025

This Privacy Notice for Rockstone Financial & Insurance (doing business as Rockstone) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://www.therockstonefinancial.com, or any website of ours that links to this Privacy Notice

  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at jaguilar@rockstonefin.com.

SMS Consent

"Phone numbers and SMS consent will not be shared with third parties or affiliates for marketing purposes".

  • How We Collect Your Personal Information: This section should explain how you collect data (e.g., through website forms, cookies, emails, or offline interactions).

  • What Personal Information We Collect: List the types of data you collect (e.g., names, email addresses, phone numbers, IP addresses, or sensitive data such as financial or health information).

  • How We Use Your Personal Information: Clearly explain the purpose for which the data is used (e.g., providing services, improving user experience, sending marketing communications).

  • How and Why We Share Personal Information with Third Parties: Be transparent about any data-sharing practices, including third-party services or affiliates, and the purpose of such sharing.

TERM AND CONDITION FROM SMS.

  1. Consent for SMS Communications
    Upon granting consent to receive SMS communications from our company, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.

  2. Types of SMS Communications
    After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:

    • Customers and Guests: Updates related to orders, deliveries, or other relevant information.

    • Job Applicants: Notifications regarding the status of your application.

    • Appointment Reminders: Reminders about scheduled appointments or events.

    • Example Message:
      "Hi [Customer Name], this is a reminder about your upcoming appointment with [Business Name] on [Date] at [Time]. We look forward to seeing you!"
      To opt out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."

  3. Standard Messaging Disclosures

    • To opt out of SMS communications, simply reply with "STOP."

    • For assistance or inquiries, reply with "HELP."

    • Message and data rates may apply

  4. Sample response for "HELP" reply:

    "For further assistance, please visit our website at https://www.therockstonefinancial.com  or contact us at 323.705.5430.

  5. Message Frequency
    You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication

Opt-In Method:

You may opt-in to receive SMS messages from Rockstone in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.